Associate Product Manager

Job Description

Your Platform

Your Mission

As an Associate Product Manager, you will be responsible for building products around automated technology solutions. These solutions will power our supporting website digital player experiences, and internal end-user experiences within our supporting platforms. Elevating service offerings that meet the unique needs of our player base and streamlining our agent workforce. You will work closely with our product and development teams within the Player Support department. In addition, you will work closely with our various studios within the company. Advocating for enhancements and new development from our various studio core service platforms to provide innovative opportunities within our intradepartmental systems. The position is based in El Segundo, CA and may require up to 25% travel.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following

responsibilities:
• Define, design, and author comprehensive business and technical requirements for new features and existing implementations through partnership with both internal and external stakeholders.
• Define success metrics and business cases that align with organizational goals.
• Manage the entire lifecycle of a product from its conception, release, and beyond.
• Work as an individual contributor to execute product strategy in collaboration with Design, Engineering, Production, and other functional areas.
• Analyze and present success metrics during all stages of a products lifecycle.
• Monitor and measure launched products to obtain insights, utilizing findings to bring back into the product development process to drive growth.
• Partner with other product managers to ensure individual systems achieve larger, holistic business needs.
• Manage trade-off decisions based on technical and business insights.
• Attend standups, grooming sessions, estimation meetings, retrospectives, and other product meetings with key stakeholders on a regular basis.
• Clearly communicate product plans, scope, benefits, and results as appropriate to various levels of the business.
• Get buy-in from various cross-functional teams for various automation initiatives.
• Manage projects or participate in special projects as assigned or required.

Player Profile

Experience:
• Computer science or data science undergraduate degree or other technical degree is highly desirable.
• 3+ years of Product Management experience.
• 3+ years of experience and proven success in translating business strategy and analysis into successful customer experiences.
• Proven track record of driving new system automations and functionalities to market with a mentality of starting with the customer first and working backwards.
• Customer service experience.

Knowledge & Skills:
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate opportunistic ideas with internal and external stakeholders.
• Strong verbal and written communication skills with demonstrated experience engaging and influencing internal and external teams.
• Having the ability to communicate technically and non-technically depending on the altitude of the stakeholder.
• Knowledge of software development practices and data center / infrastructure / virtualization / networking / compute / storage / databases technologies highly desired.
• Ability to operate effectively in a team oriented collaborative environment.
• Experience with Agile product development.
• Must be comfortable multi-tasking while working in a fast-paced entrepreneurial environment.
• Hands on experience with Jira, Confluence, or related tools.

Jobcode: Reference SBJ-g3yxbn-18-188-44-223-42 in your application.