Intern - Technical Support - Gap Year Opportunity

Job Description

Description

Position at Industrial Light & Magic

Industrial Light & Magic, London are looking to hire two (2) Technical Support Assistants to work a gap year during their Computer Science degree. This offers the opportunity to work for a world class operator in the motion picture, streaming and virtual production VFX/CGI industry.

The roles are suited to individuals who want to pursue a career in IT Support/Infrastructure/Networks/Systems or similar once their degree is completed.

Primary Responsibilities
• Support London based employees through a series of actions, either face to face or over the telephone to help set up systems or resolve issues, working on a number of open cases at one time and working through problems to completion.
• Set up new users' accounts and profiles
• Install and configure computer hardware operating systems and applications, including VFX software such as Maya, Nuke and Photoshop
• Support existing IT staff and colleagues in day to day operations

Required Skills / Competencies
• Excellent communication skills
• Good organisational skills
• Enthusiastic self-starter, even to mundane tasks
• Ability to manage time effectively and continually re-prioritise tasks when required
• Team player who will strive to maximise team/department harmony

Required Technical Skills
• Understanding of computer hardware and software packages, e.g. Linux, MacOS, Windows,
• Familiarity with MSOffice, googlemail and web browsers
• Knowledge of CG software and tools an advantage, but not essential

You Will Receive
• On the job training and on going support
• A project to undertake to dovetail with your degree
• A professional, fun, relaxed environment
• Daily fresh fruit, breakfast provided
• Access to on going company events, workshops, show & tells
• The chance to work for an industry leader
• Monthly salary

Placement can begin June 2022

**FOR US BASED NEW HIRES ONLY:** We are taking a responsible approach to creating environments that allow us to do what we do best - entertain and inform millions around the world. As part of our commitment to health and safety, COVID-19 vaccines are required for current US salaried and non-union hourly employees, as well as all newly hired US employees.

Jobcode: Reference SBJ-rony42-3-19-56-45-42 in your application.