Summer Hybrid Intern - UX Research

Job Description

Application Deadline: Friday, January 28 at 11:59 PM PST

The Job
The CNN Digital UX Research Intern will work on research operations initiatives in support of the UX Research Center of Excellence and CNN Digital's recently established consumer insights panel, the CNN Community. We are looking for individuals with interest in research best practices and processes with a focus on enabling efficiencies in research planning and execution along with research participant communication and engagement.

The Daily
• The UX Research Intern will develop standardized qualitative and/or quantitative user research best practice documentation (e.g., templates, scripts, consent forms) to save time and enable consistent application across the team.
• Generate new ways of sharing insights and defining and socializing the value of UX research throughout the organization.
• Partner with UX managers, product leads and other stakeholders on planning projects including participant recruitment and scheduling across studies.
• Explore insights about CNN Community members through a variety of methods whether it be surveys, interviews, data analysis, usability studies, diary studies, and ethnographic observation, or a new method.
• Must be comfortable in a fast-moving collaborative organization.

The Essentials
• 2 or more years of college study in UX research, media research or user experience design. Ideally a Master's level student (non-MBA).
• Prior internship work as a UX researcher or research analyst preferred
• Background in Human Computer Interaction, Information Science, Psychology or Social Sciences preferred
• Proficient in Excel and willing to learn usability study software, and/or statistical research software.
• Passionate about research methodologies and processes in general.
• Strong problem-solving aptitude and a natural curiosity for how experiences come together

Internship Program
• Students must be currently enrolled in a college degree program for the full duration of the internship
• Summer 2022 program dates are June 6th - August 12th (optional time frames are available for students in a university quarter system); must be available for full program duration
• Full-time schedule (40 hours/week) required
• Company-issued computer provided for the duration of the internship program.
• Competitive salary; relocation is not provided
• Hands-on work with passionate, talented team members in your field
• Networking opportunities with industry-leading professionals
• Engaging events including executive speakers sessions, professional development workshops, and more

Jobcode: Reference SBJ-g3yqp4-18-191-195-110-42 in your application.